Electric Fireplace Repair
Bring the glow back when the flame effect or heat quits on you.
Learn moreThe burner and log set are what people actually see and react to — the shape of the flame, the glow through the logs, how real it all reads. We install or upgrade the burner pan and log set so the fire sits full and natural instead of thin or artificial, and we make the gas-line connection, valve, igniter, and optional millivolt or remote control part of a clean, code-compliant package. Choose a log style and flame look that suits the room, and we engineer it to deliver. A centerpiece that finally looks the way you pictured it.
The burner is the heart of a gas hearth and the one component you can't tune your way out of after the fact. We install the burner system as a sized, fuel-matched assembly: a burner pan or tube rated in BTU to the volume of your firebox, fed through the correct orifice for your gas, and set beneath a ceramic log set whose every piece lands on the manufacturer's placement diagram. Get those three right and the fire stands tall, even, and clean for the life of the set; get any one wrong and no adjustment will save it. We give the burner the attention the engineering deserves, in every DFW home we serve.
Sizing comes first, and it's unforgiving. A burner rated above the firebox it sits in throws flame against the back and sides, scorching the panels and soot-blacking the logs; one rated below it looks thin and starved. We measure the firebox depth, width, and height and match the burner's BTU input to it — not to the biggest set on the shelf. Where vented gas logs installation is chosen for the look of the flame and hinges on whether your chimney can carry the exhaust, this service hinges on whether the burner hardware is correctly sized and built for your firebox and fuel, chimney or not.
Fuel is the second hard fact, and it's where most botched installs hide. Natural gas and liquid propane aren't interchangeable: LP runs at roughly three times the manifold pressure and needs a far smaller orifice to meter it, so an NG burner fired on propane over-gasses — sooting and roaring — while an LP burner on natural gas starves to a weak blue flame. We confirm your fuel at the meter or tank, fit or drill the burner to the correct orifice, and set the air shutter to match. The conversion is a parts change, never a knob turn, and we don't guess at it.
Then comes the layout — the craftsmanship the homeowner actually sees. We bed the burner properly, diffusing the gas across the whole pan with vermiculite or silica sand under a pan burner, and we set each ceramic log exactly to the manufacturer's diagram. Log placement is the entire game: one log a half-inch out of position makes the flame impinge on it, and an impinging flame quenches, soots, and streaks the firebox black within a season. We dress the set with the right ember and glowing-coal media so the bed reads like a real coal fire instead of a row of lit pipes.
Finally we commission the burner as hardware. We confirm flame travels the full burner length and lifts evenly off every port, check that no flame strikes a log, verify the air shutter gives a crisp flame with no soot tip, and run an ambient CO check while it burns. We tie into whatever valve and ignition you already have so the set lights reliably — but we don't sell those here; a failing valve or a new ignition or remote is its own job. What this visit hands you is a correctly built fire: sized, fueled, and laid out right.
Two identical log sets ship in identical boxes; what turns one into a showroom flame and the other into a sooty disappointment is entirely the sizing, the orifice, and the placement behind it. That's the part no shelf sells — and the exact part we refuse to shortcut.
At Space Fireplace Services, a gas burner installation is never guesswork. We scope every job from a graded, photographed inspection first — the NFPA 211 level the evidence calls for — so the work is matched to what your flue and masonry actually need, with the report to prove it. The documented inspection is the record the gas burner installation is built on.
Chimney inspectionA gas burner installation isn't a matter of opinion — it's held to published national standards. Space Fireplace builds every job to the named codes below and documents it, so the work is provably right for an inspector, an insurer, or a future buyer. These are the universal standards; your city's permit and inspection requirements are confirmed with the local authority before we pull the job.
Per the NFPA 54 National Fuel Gas Code, the burner's BTU input rating has to match the appliance and its gas supply, so we never upsize a burner to fill a larger opening; an over-fired burner overheats the firebox.
Natural gas and LP take different orifice sizes and manifold pressures, so the burner is fitted with the orifice listed for the fuel actually feeding it; run on the wrong orifice, a unit burns sooty or starved.
Every ceramic log lands exactly where the manufacturer's placement diagram puts it, so the flame never impinges on a log; impingement is the direct cause of sooting and carbon build-up.
After light-off we run an ambient CO check and confirm the burner combusts cleanly along its full length before the set is signed off.
Codes cited are the established national standards (NFPA, UL, IRC) that govern this service. The adopted code edition, permit, and inspection requirements vary by city —Space Fireplace verifies them with your local authority having jurisdiction on every job.
Match burner BTU input to the firebox volume.
Set the correct NG or LP orifice and air shutter.
Bed the burner and place each log to the diagram.
Confirm even flame, no impingement, CO-clean.
We've worked on 1,000+ DFW homes over 10+ years. Every job — small sweep or full rebuild — runs the same way: certified technicians, written quotes, photo reports, warranty in writing.
Burner BTU sized to your actual firebox
Correct NG or LP orifice — fuel-matched, never guessed
Logs laid to the maker's diagram for a clean flame
Burner commissioned with a live CO check
Family-owned, CSIA-certified, NFPA 211–compliant. We're the team you call when you want it done right the first time — no rotating subcontractors, no upsell pressure, no surprises. Same techs, same trucks, same standard.

Plan on a Level 1 inspection every year — that's the NFPA cadence — with an actual sweep once buildup reaches 1/8" of creosote. For a fireplace you light through the season, that usually lands at once a heating season. Think of it as the upkeep that keeps the centerpiece of the room clean, drawing well, and ready to look its best.
Yes. The inspectors who assess your chimney hold current CSIA (Chimney Safety Institute of America) certifications — you can confirm them in the CSIA member directory at csia.org — and our fireplace installations are handled by NFI specialists. The craft that makes a hearth a showpiece starts with the people standing in front of it.
Yes — emergency response is available 24/7 (subject to crew availability) for active water leaks, an animal trapped in the flue, post-fire damage, and storm damage, same-day in most cases. A fireplace is the heart of a room; when it's at risk, we treat it that way.
Always. You get a written quote before a single tool comes out, with photos of exactly what we found. Final pricing tracks the chimney's real condition and anything additional the inspection surfaces — no surprises, just a clear picture of what your fireplace needs.
Yes — our annual maintenance membership runs $19.99/month ($240/year) and covers a yearly Level 1 inspection and sweep ($248 value), priority scheduling, 10% off all repairs, and emergency-response priority. Cancel anytime, no contract. It's the quiet way to keep your hearth looking and working its best year after year.
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Other services in the Gas & Fireplace category.
Free written quote. Same-week scheduling. 24/7 emergency response when you need it.
Active leak, animal in flue, post-fire damage, or smoke event? Real humans on the line 7 AM to 12 AM every day — replies in under 2 minutes. Tech dispatch within 2 hours during business hours, subject to crew availability after-hours.
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